Service Status
Network Status
Real-time service status and network notices
Services
Fibre Network Notices
Frogfoot Outage u2013 George Central
2026-09-04 12:32:00
Frogfoot notified us of an outage affecting some users in George Central. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. Affected:George Central
Openserve outage - Groblerpark, Roodepoort
2026-09-04 12:23:00
Openserve notified us of an outage affecting some users in Groblerpark, Roodepoort. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused.area/s affected areas: Groblerpark, Roodepoort
Metrofibre Outage u2013 Chantelle, Pretoria
2026-09-04 12:18:00
Metrofibre notified us of an outage affecting some users in Chantelle, Pretoria. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. Affected:Chantelle, Pretoria
Frogfoot Outage u2013 Menlo Park, Johannesburg
2026-09-04 10:35:00
Frogfoot notified us of an outage affecting some users in Menlo Park, Johannesburg. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. Affected:Menlo Park, Johannesburg
Evotel Outage u2013 Witbank, Mpumalanga
2026-09-04 08:58:00
Evotel notified us of an outage affecting some users in Witbank. Engineers are currently investigating the cause of the disruption and working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused.Area/s Affected:Witbank, Mpumalanga
Octotel outage - Helderberg, Strand
2026-09-04 08:55:00
Octotel notified us of an outage affecting some users in Helderberg, Strand. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused.area/s affected areas: Helderberg, Strand
Vumatel Outage - Chesterville-Wiggins Zone 2, Durban
2026-09-03 16:34:00
Vumatel notified us of an outage affecting some users in Chesterville-Wiggins Zone 2, Durban. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttChesterville-Wiggins Zone 2, Durban
Metrofibre Outage u2013 Rosettenville, Johannesburg South
2026-09-03 16:32:00
Metrofibre notified us of an outage affecting some users in Rosettenville, Johannesburg South. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. Affected:Daisy Street, Rosettenville, Johannesburg South
Linklayer Outage u2013 Salt Rock & Tongaat
2026-09-03 16:30:00
Linklayer notified us of an outage affecting some users in Salt Rock and Tongaat. Engineers are currently investigating the cause of the disruption and working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused.Area/s Affected:Salt Rock, Tongaat
Metrofibre Outage u2013 Kwa-Thema, Springs
2026-09-03 14:55:00
Metrofibre notified us of an outage affecting some users in Kwa-Thema, Springs. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. Affected:Kwa-Thema Phase 3, Kwa-Thema, Springs
Vumatel Outage - Mmesi Park, Johannesburg
2026-09-03 13:30:00
Vumatel notified us of an outage affecting some users in Mmesi Park, Johannesburg. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedttttttttttttttttttttttttttttttttMmesi Park, Johannesburg
Vumatel Outage - Riversdale, Vaal Triangle
2026-09-03 12:37:00
Vumatel notified us of an outage affecting some users in Riversdale, Vaal Triangle. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttRiversdale, Vaal Triangle
Vumatel Outage - Ormonde, Johannesburg
2026-09-03 12:23:00
Vumatel notified us of an outage affecting some users in Ormonde, Johannesburg. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttOrmonde, Johannesburg
Vuma Reach Outage - Soshanguve Zone 1, Tshwane
2026-09-03 11:58:00
Vumatel notified us of an outage affecting some users in Soshanguve Zone 1, Tshwane. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedttttttttttttttttttttttttttttttttSoshanguve Zone 1, Tshwane
Vumatel Outage - Bryanston West Sector 2, Johannesburg
2026-09-03 11:56:00
Vumatel notified us of an outage affecting some users in Bryanston West Sector 2, Johannesburg. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedttttttttttttttttttttttttttttttttBryanston West Sector 2, Johannesburg
Vumatel Outage - Silverton, Pretoria
2026-09-03 10:57:00
Vumatel notified us of an outage affecting some users in Silverton, Pretoria. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttSilverton, Pretoria
Vumatel Outage - Kew, Johannesburg
2026-09-03 10:55:00
Vumatel notified us of an outage affecting some users in Kew, Johannesburg. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttKew, Johannesburg
Vumatel Outage - Observatory, Cape Town
2026-09-03 10:23:00
Vumatel notified us of an outage affecting some users in Observatory, Cape Town. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedttttttttttttttttttttttttttttttttObservatory, Cape Town
Vumatel Outage - Parys, Vaal Triangle
2026-09-03 10:09:00
Vumatel notified us of an outage affecting some users in Parys, Vaal Triangle. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttParys, Vaal Triangle
Vumatel Outage - Escombe, Queensburgh
2026-09-03 10:04:00
Vumatel notified us of an outage affecting some users in Escombe, Queensburgh. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttEscombe, Queensburgh
Vuma Reach Outage - Ashbury, Bloemfontein
2026-09-03 10:02:00
Vumatel notified us of an outage affecting some users in Ashbury, Bloemfontein. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttAshbury, Bloemfontein
Vuma Reach Outage - Waterloo Zone 01, Durban
2026-09-03 10:00:00
Vumatel notified us of an outage affecting some users in Waterloo Zone 01, Durban. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused. affectedtttttttttttttttttttttttttttttttttWaterloo Zone 01, Durban
Openserve outage - Silverton, Pretoria
2026-09-03 09:57:00
Openserve notified us of an outage affecting some users in Silverton, Pretoria, City of Tshwane. Engineers are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused.area/s affected areas: Silverton, Pretoria
Evotel Outage u2013 Middelburg
2026-09-03 09:00:00
Evotel notified us of an outage affecting some users in Middelburg. Engineers have identified a fibre network disruption and are currently working on restoring services as soon as possible. We sincerely apologise for the inconvenience caused.Area/s Affected:Middelburg
Service Migration Notice: Vumatel Active Ethernet and DHCP clients
2026-07-28 07:49:00
We are currently in the process of upgrading core network infrastructure affecting Vumatel Active Ethernet and Fibre DHCP services.During this maintenance period, general internet connectivity remains fully functional. However, users on these services may experience temporary issues accessing remote management, inbound connections, or remote site monitoring. Routing and remote access will fully stabilize as site environments are migrated.We thank you for your patience and understanding as we upgrade our network capacity and performance.
Octotel Planned Maintenance u2013 Athlone
End: 2026-09-08 17:00:00
Octotel will be conducting scheduled maintenance that may affect some users in Athlone. Users may experience intermittent to no connectivity during the maintenance period. We sincerely apologise for any inconvenience caused. Start Date: 2026-09-08 04:00:00 End Date: 2026-09-08 05:00:00Area/s Affected:Athlone, Primrose Park, Newfields
Vumatel Planned Maintenance u2013 Phoenix, Durban
End: 2026-09-25 14:00:00
Vumatel will be conducting planned maintenance that may affect some users in Phoenix. Users may experience intermittent to no connectivity during the maintenance period. We sincerely apologise for any inconvenience caused.Change Request: CHG-000019058 Start Date: 2026-09-07 08:00:00 End Date: 2026-09-25 14:00:00Area/s Affected:Phoenix Zone 03, Phoenix Zone 05, Phoenix Zone 07
Vuma Reach Planned Maintenance u2013 Chloorkop, Midrand
End: 2026-09-07 07:00:00
Vumatel will be conducting planned maintenance that may affect some users in Chloorkop. Users may experience intermittent to no connectivity during the maintenance period. We sincerely apologise for any inconvenience caused.Change Request: CHG-000019084 Start Date: 2026-09-06 21:00:00 End Date: 2026-09-07 07:00:00Area/s Affected:Chloorkop, Midrand
Openserve planned maintenance - Franschhoek
End: 2026-09-06 16:00:00
Openserve is performing planned maintenance that may affect some users in the Franschhoek region. Users may experience a brief loss of connectivity during the maintenance period. Start Date: 2025-09-06 07:00 End Date: 2025-09-06 16:00Area/s affected areas: Franschhoek
Vumatel planned maintenance - Durban and Pietermaritzburg
End: 2026-09-09 06:00:00
Vumatel is performing planned maintenance that may affect some users in Durban and Pietermaritzburg. Users may experience intermittent to no connectivity during the maintenance period. Start Date: 2026-09-08 22:00:00 End Date: 2026-09-09 06:00:00 Area/s affected areas: Durban and Pietermaritzburg
Vumatel Planned Maintenance u2013 Pietermaritzburg
End: 2026-09-09 06:00:00
Vumatel will be conducting planned maintenance which may affect connectivity for some Vuma Core and Vuma Reach clients in the affected areas. Customers may experience downtime during the maintenance window. We sincerely apologise for any inconvenience caused.Change Request: CHG-000018736 Start Date: 2026-09-08 22:00:00 End Date: 2026-09-09 06:00:00Area/s Affected:Pietermaritzburg, Edendale
Wireless (5G/LTE)
All Clear
All wireless services are operating normally.
VoIP Notices
High latency on Joburg to Cape Town and Durban to Cape Town 04/09/2026
Started: 9/4/2026, 9:13:13 AM
IDENTIFIEDDEGRADEDPERFORMANCE
Cloud Hosting
All Clear
All cloud hosting services are operating normally.